Legal · 9999ph
At 9999ph, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We keep it plain and honest — no legal maze.
This Privacy Policy is issued in compliance with the Republic Act No. 10173 – Data Privacy Act of 2012 of the Philippines and its Implementing Rules and Regulations. 9999ph is committed to processing your personal data lawfully, fairly, and transparently.
This Privacy Policy ("Policy") describes how 9999ph ("9999ph", "we", "us", "our"), the operator of the online gaming platform accessible at 9999ph.one, collects, uses, stores, discloses, and protects the personal information of users ("you", "your", "Player") who access or use the 9999ph platform, website, and related services.
9999ph takes the privacy and security of your personal data seriously. We process personal information only to the extent necessary to provide our services, comply with our legal obligations, and protect the legitimate interests of our players and our business. We do not sell your personal data to third parties.
By registering an account on 9999ph, accessing the platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the 9999ph platform.
This Policy should be read together with our Terms & Conditions, which govern your use of the 9999ph platform and are incorporated into this Policy by reference.
For the purposes of the Data Privacy Act of 2012, 9999ph acts as the Personal Information Controller in respect of the personal data you provide when using the platform. This means 9999ph determines the purposes and means of processing your personal information.
9999ph operates within the regulatory framework of the Philippines. Our data protection practices are overseen in accordance with the guidelines issued by the National Privacy Commission (NPC) of the Philippines. Any concerns regarding the processing of your personal data may be directed to our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.
9999ph collects the following categories of personal data in connection with the provision of our services:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (passport, SSS, UMID, PhilSys, driver's licence) | Account registration, KYC verification, age verification (21+) |
| Contact Data | Email address, Philippine mobile number, residential address | Account communications, support, verification |
| Financial Data | GCash number, Maya/PayMaya account, bank account details (BPI, BDO, Metrobank, UnionBank, etc.), transaction history | Processing deposits and withdrawals, AML compliance |
| Gaming Activity Data | Game history, bet amounts, win/loss records, session duration, bonus usage | Service delivery, responsible gaming monitoring, fraud prevention |
| Technical Data | IP address, device type, browser type and version, operating system, login timestamps | Security, fraud detection, platform optimisation |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Customer support, dispute resolution, service improvement |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Sending relevant offers and promotions where consented |
We do not collect sensitive personal information (as defined under the Data Privacy Act) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.
9999ph collects personal data through the following means:
9999ph processes your personal data only where we have a lawful basis to do so under the Data Privacy Act of 2012. The primary legal bases we rely on are:
9999ph will never use your personal data for purposes incompatible with those stated in this Policy without first obtaining your explicit consent or as otherwise required by law.
9999ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Where personal data is shared with third-party processors, 9999ph ensures that appropriate data processing agreements are in place and that such processors handle your data only in accordance with our instructions and applicable Philippine data protection law.
9999ph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 9999ph retains account and transaction records for a minimum of five (5) years following the closure of your account or the completion of the relevant transaction, in compliance with Philippine anti-money laundering regulations and PAGCOR record-keeping requirements.
Marketing preference data is retained until you withdraw your consent or request deletion. Technical and log data is typically retained for a shorter period of up to twelve (12) months unless required for ongoing security investigations.
When personal data is no longer required, 9999ph will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
9999ph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While 9999ph takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately of any suspected unauthorised access to your account.
9999ph uses cookies and similar tracking technologies to enhance your experience on the platform, analyse usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit a website.
The types of cookies used on the 9999ph platform include:
You may control cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of the 9999ph platform. 9999ph does not use cookies to serve third-party advertising or to track your activity across unrelated websites.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights in respect of your personal data held by 9999ph:
You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Policy.
You may request a copy of the personal data 9999ph holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
You may request a copy of your personal data in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all verified requests within fifteen (15) business days in accordance with NPC guidelines. We may need to verify your identity before processing your request.
Exercising your data privacy rights will not result in any penalty or disadvantage to your 9999ph account, except where the exercise of a right (such as erasure) necessarily requires account closure.
The 9999ph platform is strictly intended for persons aged 21 years and above. 9999ph does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the account registration and KYC process.
If 9999ph becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 9999ph platform, please contact us immediately using the details in Section 13.
Underage gambling is strictly prohibited. 9999ph is committed to preventing access by minors and takes all reasonable technical and procedural steps to enforce the 21+ age restriction.
9999ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players by posting a prominent notice on the 9999ph platform and, where practicable, by sending a notification to your registered email address or mobile number.
The updated Policy will display a revised effective date at the top of this page. Your continued use of the 9999ph platform following the publication of an updated Policy constitutes your acceptance of the changes. We recommend reviewing this page periodically to stay informed of how 9999ph protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 9999ph, please contact our Data Protection Officer:
9999ph Data Protection Officer
Email: [email protected]
We aim to respond to all data privacy inquiries within 15 business days. For general support, contact [email protected].
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012.
Now that you know how 9999ph protects your data, explore the full casino experience — slots, live dealer, bingo, sports betting, and more. Instant GCash deposits. 24/7 Filipino-English support. Must be 21 or older.
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